RECERTIFICATION FREQUENTLY ASKED QUESTIONS
CMCAs must complete the Recertification process to maintain their certification. If this is your first time recertifying or if you have any questions about the process, refer to these frequently asked questions to get the answers you need.
FREQUENTLY ASKED QUESTIONS
1. What do I need to do to Recertify?
To maintain the CMCA, managers must complete the following:
- Every Two Years: Submit the CMCA Recertification Application with proof of 16 hours of continuing education credits.
- Every Year: Submit payment of the Annual Service Fee.
2. How do I submit the Application and Annual Fee?
- Log into your account with your email address
- Select “Recertification” from the blue toolbar in the middle of your screen
- Select “CMCA Recertification Application”
The application online must be submitted with payment if both are currently due, the application will NOT go through if the payment is not included.
3. How do I submit just the Annual Fee?
- Log into your account with your email address
- Select “Recertification” from the blue toolbar in the middle of your screen
- Select “CMCA Service Fee”
4. How do I submit just the Recertification Application?
- Download the Recertification Application
- Complete the form
- Email the completed form to info@camicb.org
5. Where can I find Continuing Education?
6. How many hours of Continuing Education do I currently have?
CAMICB operates on an audit-basis and does not record continuing education for CMCAs. Managers are responsible for recording their hours, and CAMICB has a Tracking Worksheet available as a resource.
If you have completed education with CAI Headquarters you can check your account at www.caionline.org, and if you have completed education with a CAI Chapter you can contact them here.
7. Where can I find my renewal dates?
You can view your updated renewal dates under My Account as well as your listing in the Find A CMCA online directory.
8. I need confirmation that my recertification has been approved.
CAMICB does not send out a confirmation notice once the recertification has been approved, please check your status under My Account or under your listing in the Find A CMCA online directory.
9. How can I contact the office?
You can contact CAMICB for any questions at info@camicb.org, or call toll free at 866.779.2622 or at 703.970.9300.
10. I do not plan on recertifying, what do I need to do next?
11. How do I recertify if I have an AMS, PCAM, or Florida/Nevada CAM license?
- Log into your account with your email address
- Select “Recertification” from the blue toolbar in the middle of your screen
- Select “CMCA Recertification Application”
- On step 3 of the application select Existing Trade Credential or License
Email communications from CAMICB regarding your CMCA credential — renewal, recertification, and so forth — will always come from info@camicb.org; or directly from a CAMICB staff member with an “@camicb.org” email address. Links provided to renew or recertify your credential will take you directly to the official CAMICB website, www.camicb.org, or to the payment portal, eweb.camicb.org. If you receive a suspicious email regarding your CMCA credential, we encourage you not to open the email. We strongly encourage you to immediately notify your IT personnel if you open a suspicious email and click on a link. Questions regarding the status of your CMCA credential may be directed to info@camicb.org.